JINGLE CATS MUSIC - Return/Cancellation Policy 30 Day money back guarantee.If you are dissatisfied with your order for any reason, you can return your items within 30 days of original purchase for a prompt refund or exchange. A restocking fee of 15% will be charged on all returns. Refunds for items returned within ten days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than ten days, but less than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. After 30 days, no refunds or exchanges will be honored by this website.